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simply store faqs

Below you’ll find answers to the questions we get asked the most about Simply Store service.

What is a Mobile Storage Unit or MSU?

A Mobile Storage Unit (MSU) is the equivalent of a 35sq/ft storage room that is brought to your loading point inside a trailer.

What Size is an MSU?

The size of an MSU is 2130mm (7ft) high, 2130mm (7ft) long and 1530mm (5ft) wide. It holds 6.95cubic meters (245 cubic feet) or is the equivalent of a 35 square foot storage room. On average it holds 1 – 1.5 room’s worth of effects.

How many MSU’s will I need?

You can either use our calculator to calculate this out or call our office where our friendly office staff will be pleased to advise. Remember you only pay for the MSU’s that you use.

Will my things move around in my MSU?

Just load your MSU as you would if you were loading into a van. Place larger heavier items on the bottom and smaller lighter things on top. Pack your MSU in such a way that there is no chance of things moving sideways or could fall down anywhere. It is helpful if you have used all of the correct boxes and materials to aid your packing of the MSU.

Do you supply me with packing materials, boxes and furniture blankets?

Boxes and all packing materials can be purchased from our packaging division Simply Pack however as a courtesy each MSU will be supplied with 15 furniture blankets to help protect your polished furniture. It is your responsibility to return these blankets in the same condition you were supplied them.

Can I take things out of my MSU whilst in store?

Yes, provided your account is up to date and you give us 24 hours notice we will make ready your MSU(s) for you to access in our customer viewing area.

Will you deliver to our new home?

Yes, provided your new home is within our operating area subject to our price bands. If you are outside or our operating area we may be able to offer you an alternative delivery package or you can simply revert to hiring a van and collecting from our depot. Please refer to our pricing schedule for more information.

What things can I and cannot store?

Combustible, Flammable, Hazardous or Toxic Materials
Considered “inherently dangerous,” these include gasoline, compressed gas, propane tanks, kerosene, lamp and motor oil, acid, grease, corrosives, fertilizer, paint, cleaners, chemicals, narcotics, or hazardous, toxic or biological waste. Asbestos or products containing asbestos are not allowed. You also cannot store fireworks, explosives, weapons or ammunition.
Tyres & Vehicles
Storing vehicles are generally acceptable, as long as they are registered, insured and in operational condition. Most facilities will not let you store more than four tyres in your self-storage unit because of the cost to dispose of them.
Medical/Pharmaceutical Supplies & Equipment
If you are a sales representative, you may find a self-storage unit a convenient place to manage medical supplies and pharmaceutical samples. It is a useful way to keep your products organized and easily accessible without cluttering up your office or filling your car boot. While most supplies are acceptable, radioactive equipment - or anything that contains radioactive materials - cannot legally be s
Construction Equipment
If you work in construction, it can be convenient to stop by the storage unit on the way to the site and pick up the equipment you need. However, please check with the self-storage facility before planning to store any construction equipment. Some equipment - for example, equipment used to locate underground water - is prohibited.
Perishable Food and Animal Products
Canned foods can be stored in storage units, but perishable food products such as cereals, fresh produce or meats are not allowed. These may spoil or attract pests.
Miscellaneous Prohibited Items
Any animals or plants - alive or dead - cannot be stored. Nor can any stolen items. People are not allowed to plug in or use refrigerators, freezers, generators, space heaters or live in storage units

If you have any question about the items you wish to store, consult the manager of Simply Store before you pack and the items arrive at the site.

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